23
Nov

Coffee Benchmark of Manchester’s Vibrant Hipster Coffee Scene | November 2017

I took to the streets of Manchester on foot with a client on a cold wet Monday with a clear vision and purpose: to seek the latest coffee innovations, north of the border, and what a delight to behold. An unexpected melting pot of coffee connoisseurs, blade grinders, tampa teasing, barista art and the delivery of a whole lot of crema (with cherries) on top - a truly wonderful inspiration to the most discerning of beard-twirling barista!

Read More »

By Tracey Fairclough

23
Nov

November Foodservice Focus

AUTUMN BUDGET 2017: Everything you wanted to know about the budget but are too afraid to ask …The Chancellor yesterday presented his Budget to Parliament – here's a summary of what was announced with 12 key caterer considerations (worth thinking about) so you/your catering team are better prepared for forecasting for the year ahead.

Read More »

By Tracey Fairclough

15
Nov

EP Conference

Ian and I attended the EP Hospitality Insights Conference yesterday in London. Over 200 people attended the full day event held at Nomura International in London.

Read More »

By Charles Manners

7
Nov

AlixPartners Foodservice Growth Report Launch – 7th November

The 2017 Alix Partners Foodservice Report was launched today, which focuses on the smaller contract caterers with turnover of over £8m per year

Read More »

By Charles Manners

30
Oct

October Food Service Focus

With UK inflation hitting a 5-year high of 3%, according to the Office for National Statistics, the squeeze on foodservices intensifies. Whilst this may sound rather alarming, it’s not the end of the world. These 10 cost saving initiatives could help your chefs spend your money wiser, alternatively contact us NOW if you want us to spend a day with your chef on a bespoke cost saving plan?

Read More »

By Tracey Fairclough

25
Sep

Facilities Managers Always Need Options: Pros/Cons - Small vs Large Caterer

Tracey Fairclough at Turpin Smale Catering Consultants summarises the differences of small caterer versus large caterer in September's (Catering) Insights & Action Magazine by EP

Read More »

By Tracey Fairclough

22
Sep

LUNCH Exhibition

A morning well spent at the LUNCH exhibition at Excel, which I visited yesterday, where products for cafes and grab & go operations are exhibited

Read More »

By Charles Manners

21
Sep

Tracey Fairclough Inducted as a ‘Member’ of the Institute of Hospitality

Tracey Fairclough was delighted to officially be inducted as a new Member of the Institute of Hospitality last night.

Read More »

By Tracey Fairclough

20
Sep

Turpin Smale’s Women In Hospitality Survey September 2017

Turpin Smale completes 1st Women In Hospitality Survey in conjunction with sell-out Institute of Hospitality Panel Discussion.

Read More »

By Tracey Fairclough

8
Sep

Speciality Food Fair

Both Tracey Fairclough and I visited the Speciality Food Fair at Olympia this week; as ever there were a range of products, with European producers well represented.

Read More »

By Charles Manners

30
Aug

August Food Service Focus

August’s hot topic is "sales-mix" and, having worked with a client recently and discussed its significance, it occurred to me that it would be in the interests of all Facilities Managers to share my best practice approach. With your chefs and managers involved, they’ll be better prepared to combat today's sharp increases in food & beverage costs.

Read More »

By Tracey Fairclough

24
Jul

July Food Service Focus

July’s hot topic is food waste and one simple, under-rated, effective way a facilities manager can improve sustainability and make cost savings is to get wise about their catering-generated food waste. But FIRST check out what’s highly likely to be happening in your kitchen by watching this video https://youtu.be/jkgThn4qjQw and THEN get your caterer to create a KPI checklist from my newsletter.

Read More »

By Tracey Fairclough

21
Jul

Association of Independent Museums Bulletin (AIM)

In his third and final article Turpin Smale Catering Consultants’Charles Manners looks at outsourcing and the use of Volunteers

Read More »

By Charles Manners

10
Jul

London Cafe Hotel & Conference Centre Tour

Spent a fascinating day with a client last week looking at the best in class catering in conference spaces, co-working environments and cafes. We used our knowledge of Shoreditch and the City to good use!

Read More »

By Charles Manners

3
Jul

CUBO Summer Conference

We attended the CUBO Summer Conference last week at the University of Kent. A very well organised conference, and we sponsored the bar on the first evening, which proved to be popular! We partnered with Catherine Anderson from Anderson Power Consulting with whom we have worked with on a number of projects, and her skills are in the FM area are very complimentary to ours!

Read More »

By Charles Manners

28
Jun

AGM and Dinner of The Institute of Hospitality

Ian is a trustee of the Institute of Hospitality and went along to the AGM and Dinner last week held at the Montcalm Hotel.

Read More »

By Ian Doughty

21
Jun

June Food Service Focus

Trying to understand your client’s point of view is not easy because people aren’t always easy to figure out. This month, I’m sharing the common themes of the Facilities Managers I’ve worked with and 5 consistently reported challenges.

Read More »

By Tracey Fairclough

15
Jun

Catering Design

An interesting debate about the value of using independent kitchen designers at the commercial Kitchen Show; we work with Roz Burgess from Intelligent Catering http://www.fcsi.org/foodservice-consultant/eame/commercial-kitchen-show-hosts-consultants-debate/

Read More »

By Charles Manners

31
May

Association of Independent Museums Bulletin (AIM)

In this second article for the AIM Bulletin Turpin Smale Catering Consultants’Charles Manners looks at what has changed on food and menus over the past few years and what Museums should be focussing on:

Read More »

By Charles Manners

15
May

Museum Appointment

Chris Brown appointed a non-executive director of The Roald Dahl Centre (Trading) Limited

Read More »

By Chris Brown

30
Apr

April Food Service Focus

April often means the start of a financial year so here are 3 ways (if you’re in Facilities) to check your Catering KPIs are not undermining your most important catering objectives…

Read More »

By Tracey Fairclough

31
Mar

March Food Service Focus

This March, in an unusual turn of events, staff sustainability became a hot topic when a Facilities Manager asked me about the impact of stress, workload and diet on mental wellbeing, sickness & reduced productivity…

Read More »

By Tracey Fairclough

31
Mar

Association of Independent Museums

Nearly seven years ago Chris Brown of TurpinSmale Catering Consultants contributed articles in the AIM Bulletin for museum café operators. The world of catering has changed, and the company’s Charles Manners is taking a look at what museums should be aware of today

Read More »

By Charles Manners

22
Mar

Is Nil Cost Catering the Ultimate Goal?

Tracey Fairclough at Turpin Smale Catering Consultants considers the impacts of a move towards nil cost catering in this March's Foodservice Action Magazine by EP

Read More »

By Tracey Fairclough

21
Mar

MIA Conference

I attended the MIA Conference www.mia-uk.org in London on Monday; Don't Stop ...Rethink, and I moderated a session on food procurement in the afternoon, which was well attended.

Read More »

By Charles Manners

14
Feb

February Food Service Focus

This February, we make 5 recommendations to Facilities Managers to make better value of their catering budget, without sacrificing style or experience.

Read More »

By Tracey Fairclough

30
Jan

Directors on Tour

Tracey, Chris, Charles and Ian recently checked on some new London cafes, to find out what the latest trends are.

Read More »

By Ian Doughty

16
Jan

January Food Service Focus

This January, we ask those in facilities to challenge their catering teams, in 2 ways, about how they feed the people who work for them every day.

Read More »

By Tracey Fairclough

4
Jan

2017 Food Trends

2016 has seen the food map evolve, with ‘superfoods’ firmly cemented in the consumer’s repertoire. Forecasting what will happen in 2017 is always interesting, and these are our thoughts as we go into the new year.

Read More »

By Charles Manners

22
Dec

Happy Christmas and Happy New Year

With best wishes to all our clients and suppliers and here's to a successful 2017!

Read More »

By Charles Manners

6
Dec

2016 Newsletter

For a snapshot of our activities during 2016....

Read More »

By Charles Manners

1
Dec

Foodservice Growth Report

Organic growth continues in the UK foodservice sector with M&A accelerating strategic plans for several operators

Read More »

By Charles Manners

23
Nov

Hipchips - comes to Soho

After the Melt Room last year with thier swanky toasted cheese sandwiches, we now have Hipchips

Read More »

By Ian Doughty

13
Nov

ASAO Conference 2016

I recently attended the 2016 ASAO (county shows; as we have a number of clients in the sector) conference which was held at the Imperial Hotel in Torquay. The Countess of Wessex who is patron of the ASAO was there for the day and was actively involved, she is a great supporter.

Read More »

By Charles Manners

31
Oct

Tracey Fairclough Joins Turpin Smale

We are delighted that Tracey Fairclough has joined us as a Director, to compliment and add to the core team' specialist knowledge. Tracey is a Business & Industry (B&I) contract catering specialist, well versed in café, restaurant, deli, fine dining, hospitality & CPU contracts, management and benchmarking.

Read More »

By Charles Manners

20
Oct

Independent Hotel Show yesterday in Olympia

I attended the Independent Hotel Show yesterday in Olympia, http://www.independenthotelshow.co.uk/ which was interesting and well worthwhile.

Read More »

By Charles Manners

16
Oct

Food Service Cateys on Friday night 14th October at the Plaza Hotel in London

I attended the Food Service Cateys on Friday night 14th October at the Plaza Hotel in London, it was an excellent evening seeing many friends and catching up on all the industry news and to see the results of our judging!

Read More »

By Charles Manners

12
Oct

Hotels – Visit to the Pig!

This Autumn I find myself with two projects focussing once again on small hotels with restaurants, with two sites; firstly near Christchurch in Dorset and secondly the Clive Arms @ Bromfield near Ludlow, part of the Ludlow Food Centre.

Read More »

By Charles Manners

17
Sep

Pidy’s ‘Ride 4 Hope’ 2016 raises thousands for Northampton Hope Centre

This month, 28 amateur cyclists took part in an epic cycling adventure across the UK and Europe, raising thousands of pounds for the Northampton Hope Centre (a homeless charity) in the process. Organised by Pidy UK, the 2016 event is the third consecutive year in which cyclists have taken on the challenge in aid of fundraising for the homeless charity which I support as a board member. I followed in a support vehicle on the European leg, enjoying the cafes and scenery and supporting my wife who was cycling!

Read More »

By Charles Manners

29
Aug

Essex is most definitely on the foodie map!

As an Essex boy, I am delighted that the county is becoming known for its food, rather than the dubious reputation it once had! Whilst we have always had great producers and produce, think Mersea Oysters and Tiptree Jam, Essex can now claim two great dining locations. Last year saw the opening of The Flitch of Bacon, near Gt Dunmow, with Daniel Clifford at the helm and in the autumn Chris and Jeff Galvin are opening a pub restaurant in Howe Street near Chelmsford.

Read More »

By Ian Doughty

8
Aug

Latest Trends

The EP events are always thought provoking, and an opportunity to hear other view from with in the industry, the key themes coming out from the morning are below, and we see these coming up in conversations with many clients:

Read More »

By Charles Manners

31
May

High Street Food Retail – Is Artisan the New Norm?

Over the past few years we have seen continuous changes on the high street, which directly influence university catering offers setting students and staff expectations. The key trend we see as catering consultants driving this change is the consumer’s interest in self health and a willingness to experiment, and pay higher prices for premium, authentic and artisan products. Though this trend is not new, what is now firmly established is how the consumer needs are being addressed by the high street operators. This is an article that has appeared in June's University Business

Read More »

By Charles Manners

12
May

Catering consultancy can certainly be varied and interesting! And yesterday was no exception!

A visit to Caffe Culture held at Olympia yesterday was the opportunity to see both new and existing suppliers. As ever the exhibition was well attended and speaking to the exhibitors they were all pleased with the response from visitors.

Read More »

By Charles Manners

6
May

Holiday in Burma

Working with a catering consultancy means that even on holiday I find myself talking to the hotel staff, management and restaurant teams

Read More »

By Charles Manners

4
May

Whitbread Purchase a 49% stake in Pure

Whitbread’s a purchase of a 49% stake in Pure (London-based Healthy Retail Ltd, trading as ‘Pure’, for £6.8m, with the option to buy the remaining 51% within the next five years)

Read More »

By Charles Manners

14
Apr

Leisure Centre Food Services

We have been working with a number of leisure centres in recent months, helping them improve their cafes and food service offers.

Read More »

By Ian Doughty

17
Feb

Growth in Speciality Coffee Shops

The coffee shop market continues to grow at a rapid pace, and whist the casual dining market is coming under the spotlight for potential over-capacity the coffee shop market according to Allegra’s World Coffee Portal latest data shows that there are estimated to be 20,728 outlets in the UK, with sales growing at 10% on last year

Read More »

By Charles Manners

3
Feb

Nottingham Trent University have just opened The Pavilion Building

Nottingham Trent University have opened The Pavilion Building and a fantastic new Teaching and Learning building on Clifton Campus for the 6000+ students and staff.

Read More »

By Charles Manners

25
Jan

2016 The Year Ahead

As we move into 2016 it is a chance to reflect on where were are as a sector

Read More »

By Charles Manners

7
Jan

Daniel Clifford at The Flitch of Bacon

Daniel Clifford of Michelin starred Midsummer House, has opened a pub restaurant, The Flitch of Bacon in Little Dunmow, Essex.

Read More »

By Ian Doughty

23
Dec

Happy Christmas

Happy Christmas and best wishes for 2016 from Ian, Chris & Charles

Read More »

By Charles Manners

2
Dec

Turpin Smale 2015 Newsletter - Variety is the spice of life!

Horseracing, sailing, gardening, cycling and more – read how our catering consultancy advice spans many sectors

Read More »

By Charles Manners

30
Nov

Turpin Smale Join HHA

We are delighted to join the Historic Houses Association as corporate members

Read More »

By Charles Manners

24
Nov

Great Food Mag

Ian Doughty, Catering Consultant is now contributing articles to the Great Food Mag, the on line magazine of the Great Food Club

Read More »

By Ian Doughty

15
Nov

ASAO Conference

Attended the 2015 annual ASAO conference in Norwich which is the county show organisation that represents day county shows. This year there was limited focus on catering, however we sponsored as a Catering Consultancy a tea break and remain committed to the sector.

Read More »

By Charles Manners

9
Nov

All Change

Foodservice operators and their high-street counterparts are continuing to trade territories, with the former seeking exposure and the latter wanting more predictable revenues. Catering Consultant Ian Doughty highlights this trend, in the latest edition of The Vision, from EP Business in Hospitality

Read More »

By Ian Doughty

2
Nov

Grand Central Birmingham

Grand Central in Birmingham opened at the end of September and if you have not been through New Street Station for a while you will be amazed, or at least I was! Admittedly £750m helps, but what a transformation, and will really help the UK's second city create a proper 21st century sense of arrival for the daily 170000 visitors. For a catering consultant and watcher of food trends and concepts this is a dream, all under one roof!

Read More »

By Charles Manners

25
Oct

University Busness Article

Convenience food! From greater choice to home delivery, and the implications for University Catering? by Catering Consultant Charles Manners

Read More »

By Charles Manners

18
Oct

Goodwood

Turpin Smale Catering Consultants advise Goodwood Estate on their catering contract

Read More »

By Charles Manners

14
Oct

Local Shop Summit

The local convenience store sector is checking out the margins and business potential of cafes and catering consultant Chris Brown presented at their conference.

Read More »

By Chris Brown

30
Sep

North Cornwall! A Foodie’s Holiday!

A 'catering consultants' week in North Cornwall on a family holiday staying near Polzeath, struck me this time, partly because I was there for a week and not just a passing weekend was the quality and range of the food and hospitality now on offer.

Read More »

By Charles Manners

23
Jul

The Importance of Ambiance

The importance of ambiance in cafes is much underestimated especially in the garden centre market. Catering Consultant Chris Brown writes in the 2016 Garden & Hardware Yearbook of how you can improve this important area.

Read More »

By Chris Brown

15
Jun

Improving Catering Income

Catering Consultant Chris Brown presents a session on Improving Catering Income at the Association of Independent Museums' Conference in Bristol

Read More »

By Chris Brown

13
Jun

Social Space - Symposium

Sodexo Symposium held in London last week on social space within the Higher Education sector

Read More »

By Charles Manners

11
Jun

Garden Centre Catering Conference

Keeping Ahead of the Game was Catering Consultant Chris' presentation at the HTA's Garden Centre Catering Conference 2015

Read More »

By Chris Brown

9
Jun

Ian joins the Executive Council of the Institute of Hospitality

Ian was elected onto the executive council of the Institute of Hospitality at the AGM and Annual Lunch held at the London Marriott Hotel Grosvenor Square.

Read More »

By Ian Doughty

8
May

Great Food Club

Celebrating great food and drink

Read More »

By Ian Doughty

25
Apr

Street Food – why university caterers are adapting their offers

Street Food – why university caterers are adapting their offers - Article in April's University Business

Read More »

By Charles Manners

7
Apr

Barista Skills

Great Cafes author and catering consultant Chris Brown went back to school for a Speciality Coffee Association of Europe Barista Skills course at the excellent Prufrock Barista Academy in London.

Read More »

By Chris Brown

24
Mar

Madrid News

Catering Consultant Chris is attending the catering consultants FCSI European Conference in Madrid this week

Read More »

By Chris Brown

20
Mar

Future is in Safe Hands

Passion4Hospitality - The Institute of Hospitality Flagship Student Event

Read More »

By Ian Doughty

20
Mar

All Rise

Turpin Smale Catering Consultants led the review of the catering services offered by the UK Supreme Court in London which have been hailed a great success.

Read More »

By Chris Brown

12
Mar

Association of Cultural Enterprises Conference - Pop Up Catering

Catering Consultant Chris Brown presented a session entitled 'Pop-up, Profit & Pitfalls - Catering for that Special Event' at the Association of Cultural Enterprises' annual conference in Bournemouth. Whether creating a memorable part of a temporary exhibition or taking advantage of high footfall, Chris uses examples from street food, festivals and popular pop-up catering.

Read More »

By Chris Brown

17
Feb

Industry Insight

Recent industry insight and research from both Mintel and Allegra highlights some of the challenges we'll face in 2015.

Read More »

By Ian Doughty

12
Feb

Turpin Smale team goes from strength to strength; Elisabeth Barton joins team

Elisabeth Barton - New income generation specialist joins Turpin Smale

Read More »

By Charles Manners

6
Jan

University Business Article

Recent article published in University Business in December 2014

Read More »

By Charles Manners

22
Dec

Merry Christmas and Prosperous New Year

Merry Christmas and Prosperous New Year

Read More »

By Charles Manners

16
Nov

ASAO Conference www.asao.co.uk

This weekend I attended and spoke at the Association of Show and Agricultural Organisations annual conference at Marriott Dalmahoy near Edinburgh.

Read More »

By Charles Manners

12
Nov

IOH Mentoring

Ian Doughty has joined the IOH Pilot Mentoring Programme.

Read More »

By Ian Doughty

3
Nov

Turpin Smale 2014 Newsletter

2014: Busy on all Fronts and a Fond Farewell to Peter Smale who has now retired from the business after nineteen years and building up one of the UK’s most successful and highly regarded catering consultancies. His wise advice, integrity and wide-ranging client base will still be available to us.

Read More »

By Charles Manners

30
Oct

New Allergen Regulations

The new EU allergen regulations come into force on 13 December, and every caterer (who sells food and drink) is gearing up to or have implemented the processes to meet the new legislation. However is this a case of more paperwork and another bureaucratic intervention, or an opportunity for smart operators?

Read More »

By Charles Manners

8
Oct

National Civil War Centre

Newark will be the location of a new National Civil War Centre.

Read More »

By Ian Doughty

30
Sep

Vancouver Visit

Chris Brown visits the cafes and street food of Vancouver

Read More »

By Chris Brown

30
Sep

Article in University Business Magazine

Coffee Shops, is the market saturated?

Read More »

By Charles Manners

26
Sep

Lunch Exhibition

Annual Lunch Exhibition this week at the Business Design Centre

Read More »

By Charles Manners

19
Aug

University of Northampton

Liquid Fuel - new cafes open and trading well at Northampton

Read More »

By Charles Manners

14
Aug

Ludlow Pantry Opens

The Ludlow Pantry has opened in Ludlow

Read More »

By Charles Manners

11
Aug

Exhibiting At CUBO Conference

We exhibited at the CUBO conference in July.

Read More »

By Charles Manners

20
May

Caffe Culture

Charles spoke at Caffe Culture

Read More »

By Charles Manners

FOLLOW OUR TEAM

Ian Doughty

  Twitter

Tracey Fairclough

  Twitter

Charles Manners

  Twitter

Chris Brown

  Twitter

 

INSTAGRAM

@greatcafes

 

OUR BLOGS

Great Cafés Blog

Latest posts:

  Food Capital

  Lots of Hot Pigs

  Pretzel Subs

  Great Cafes Would Appreciate Your Vote

  No Plates

More from the Great Cafés Blog